FAQ
PAYMENT:
- Payment is made securely via Stripe. All information is confidential and payment page is encrypted for security.
- Any issues with coupon codes, reach out via Contact Us or Instagram page for assistance.
RETURNS/EXCHANGES:
Returns are free within 7 days of delivery. Exchanges are free within 30 days of delivery. For either return/exchange request, please email on Contact Us page or DM directly on IG page for immediate assistance.
SHIPMENTS:
- Please allow 2-3 business days for orders to process and print. It may take an additional 5-7 business days for orders to arrive. Once shipping information is available, tracking numbers will be sent out so that you may keep an eye on your shipment.
- Should there be any issues with address, you will be contacted immediately prior to finalizing your order.
SIZING:
- Items like hats or beanies are one size fits all.
- Shirts are unisex (unless otherwise stated) and true to fit sizing with pre-shrunk materials. Cloth has been tested for wear and shrinkage after wash/dry. Shrinkage is very minimal on highest heat setting. If you like things a little more loose, you may want to go a size up.
- Pant items are unisex (unless otherwise stated) and true to fit sizing with no shrinkage noticed during washing/drying.
- It is recommended to follow washing instructions on inside labels to maintain cloth & print quality.
ADDITIONAL:
**If items are sold out or your size is not listed/out of stock, please contact us via the Contact Us page or DM us on the Instagram page**
Occasionally there may be information on our site that contains errors, inaccuracies, or omissions that may relate to product descriptions, availability, and pricing. We reserve the right to change or update information at any time without prior notice (including after orders have been submitted).
If there are ever any issues with your order, please contact us immediately so that we may resolve this for you.
Please don't hesitate to contact us with further questions/concerns.
- 8Finity Clothing